We’ve made some changes to how we process and track orders. If your order has less than 10 copies of a game, then it’s considered a regular order in our production queue.
However, if your order has 10 or more copies of a game, then it becomes a Bulk Order in our system. Bulk orders are in a separate production queue and will be tracked on the status page via the “Bulk Orders in Queue” and “Bulk Estimated Ship Date” fields.