Welp the worst case is officially here for Bullfrog Games LLC. Of course I'm always positive so I think this is actually cool but here's the story.
I've attached a picture of the Bottom Box or Box Back. There is 1 of the 4 sides that is missing a letter. The "Y" on "Family".
How do I approach my customers about this? Are my left over 680 games Trash? Can I sell these games for full price? Have I created a future collectible? Most importantly as I continue the process of finding Retailers (WALMART being one of them) can I sell this game with a known printer error to a Retailer? I appreciate all feedback and wisdom. Thanks
https://drive.google.com/open?id=0Bxg5oSgam3_MTFJNeWJ6aEJQQ1VpcVFhcnYxQk...
I'm really glad I posted about this. I feel a lot better. Originally I felt it would be an ethical thing, that could destroy trust with customers...but I've asked my customers for feedback on the game and if anyone found the printer error on the box. So far no one noticed. No one has even asked where it is. Of course I would be happy to give a return if someone did care. With the feedback you all have given I'm even more confident that it's not a big deal. We will fix the issue on print run 2.
I got a hold of your manufacturer J and I'm waiting for a quote.
I'm laughing my head off at help us out the y back in family!!!!!!!!! I'm definitely using that!!! Another friend said Holiday Fever, it's better than a rash!!!